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What is Good Service?

June 23, 2012

It may sound a bit of an odd question, but it is one that is nevertheless worth investigating. Let’s take the airline industry for example.

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A trip to the Post Office

November 12, 2011

Time always runs away with you doesn’t it? I’ve been meaning to write a blog entry for some time now, however being too busy always seems to take over doesn’t it?

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