| +44 (0) 207 099 1950
- Filter:
- All
- Branding
- Complaints
- Culture
- Customer Centricity
- Customer Experience
- Customer Experience Metrics
- Customer Journey Mapping
- Customer Promise
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Experience
- Loyalty
- Market Research
- Marketing
- NPS
- Segmentation & Personas
- Self-Service
- Service Design
- Service Recovery
- Social Media
- Strategy
- Uncategorized
Will Google+ work?
September 22, 2011
For anyone not in the know; it’s a bit like a cross between Facebook and Twitter. And Facebook are worried, hence the new redesign that everyone hates. Should they be?
LIKE WHAT
YOU SEE?
CONTACT US.
- You’ve done journey mapping? So what?, https://t.co/k8AdtqphSe #CX #CEM 12 hours ago
- NPS isn’t really about recommendation, https://t.co/0Y9hlclYxo #CX #CEM 1 day ago
- Customer Journey Mapping – an art or a science? Part 2, https://t.co/hQiLUiZop5 #CX #CEM 1 day ago
- Customer Journey Mapping – an art or a science? Part 1, https://t.co/QcTaiIlukv #CX #CEM 2 days ago
- A Shedload of Trouble – Tigersheds Revisited, https://t.co/VsJEWidztt #CX #CEM 2 days ago
- The customer is always right, but…, https://t.co/5W0goKAxiO #CX #CEM 3 days ago
- Customer Retention – Let’s start at the very beginning, https://t.co/HYlgi82oje #CX #CEM 4 days ago
- Functional vs. Emotional Customer Experience – Who’s the Daddy?, https://t.co/ONYRNPFKuJ #CX #CEM 4 days ago
- Tigersheds – Tiger, Tiger, burning dull – a tale of terrible Customer Service, https://t.co/9mfUIqaHZr #CX #CEM 4 days ago
- Voice of the Customer – Great! But what is it?, https://t.co/q7DtPH8Zos #CX #CEM 5 days ago
LET'S GO
Let's Talk...
+44 (0) 207 099 1950