5. Align

Frame - Grey smUnderstand - Grey sm Position - Grey sm Design - Grey sm Align - Red sm Execute - Grey sm Sustain - Grey sm Review - Grey sm

Achieving buy-in for new designs is achieved through the creation of customer and employee transformation programmes, supported by robust business cases that identify cost benefit analyses for the activities.

These PDFs describe our support solutions in more detail:

Transformation Programmes
Customer Experience Transformation Programme
Employee Experience Transformation Programme