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- So, what is strategy?, https://t.co/mb5LObODvV #CX #CEM 2 hours ago
- Forget Customer Experience without Employee Experience, https://t.co/c4pCftxe0o #CX #CEM 18 hours ago
- NPS® – Understanding the Traps!, https://t.co/z9MCkyOpDq #CX #CEM 1 day ago
- So true.... https://t.co/5YMf8KMYFC 2 days ago
- Service Recovery vs. ‘Right First Time’ – Which is better?, https://t.co/JpTZXYAL1J #CX #CEM 2 days ago
- @jonfozz I'm a Labour party member but have lost faith in Corbyn . Usually vote Lib Dems, as my MP is liberal. 2 days ago
- @jonfozz 1. Revoke article 50 2. General election 3. Peoples vote (realistic options, no lies) 2 days ago
- Inertia should never been mistaken for loyalty, https://t.co/muQ3B6M4Us #CX #CEM 2 days ago
- Was Blumenthal Wrong?, https://t.co/4Z8HXS6gMe #CX #CEM 3 days ago
- Friends and Family Test – Will NPS® work for the NHS?, https://t.co/ehpAsowHkt #CX #CEM 3 days ago
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