Ian Williams from Jericho and Steve Sullivan from Channel Doctors discuss the importance of profiling & segmentation in Customer Experience Transformation. Profiling […]
Second tune from Project Lockdown called Lockdown, fifth iteration including drums, three guitars and bass, featuring Ian from Jericho, James Dodkins, the […]
Second tune from Project Lockdown, fourth iteration including drums and three guitars, featuring Ian from Jericho, William Carson from Ascensos, James Dodkins, […]
Ian from Jericho is joined by William Carson from Ascensos and James Dodkins, the CX Rockstar!
Right, the final #coronaviruscantstopus video, now with lyrics… Many thanks to James Dodkins, William Carson – Ascensos, and Bentaro Rifferashi for making […]
The latest iteration in the #coronaviruscantstopus CX challenge features the silky skills of Mr. William Carson from Ascensos. Thanks mate! So, we […]
Ian Williams from Jericho and Adrian Swinscoe from RARE Business (aka the CX Punk) discuss how companies and their customer experience / […]
#CORONAVIRUSCANTSTOPUS CX COLLABORATION CHALLENGE!! #clapforNHS #ClapForOurCarers It started with me defiantly bashing a rhythm on the drums as a message of hope […]
THE #CORONAVIRUSCANTSTOPUS CX COLLABORATION CHALLENGE!! (Spread the word, not the disease!) Wanted to start a hashtag of hope, to remind everyone that […]
