| +44 (0) 207 099 1950

The role of control – self-service or no self-service, that is the question…

April 11, 2012

Self-service is an emotive subject. It has both its fans and detractors; however there is no doubt about it – it’s here – and it’s here to stay! That being said, there is still quite a lot that is misunderstood about self-service